Bogus Sales Calls
In answering the phones all day long, we get a lot of sales calls. We also get a lot of bogus sales/service calls. My personal favorite is “Hi this is Sarah with customer service on the copier. We just need someone to get the model number off the front of the machine.” And then they send you a case of toner cartridges and charge you out the behind for them. Hahaha, if you *were* customer service on the copier, you’d probably tell me what company you were with, and oh yeah, you’d be standing in front of me because our copiers/fax machines/etc are handled in-house by Xerox. And trust me, they bring their own toner with them.
Now, if they were calling with an offer on Dell inkjet cartridges, I might be slightly more interested (though I’d prefer to go through someone reputable), as I have a Dell printer at home. Actually pretty much all of the computers here are Dells, but my printer here is HP, and the copier/fax machine is Xerox. Figure that one out! LOL
