Imperial Palace
Sunday, November 18th, 2007In Vegas, we stayed at the Imperial Palace. The price was right, and the reviews we found online were fairly decent, so that’s where we went. Now, none of us were expecting a fabulous hotel, but I don’t think anyone was quite prepared for an experience in which the bathroom sink was the only thing that was “right.”
First thing out of the gate is that we’d requested rooms that were next to each other, adjoining if possible. Colleen even called ahead and had them add that to the reservation, and we all waited for each other at the airport to check in at the same time. When we got upstairs we were across the hall from each other, and they refused to allow us to move, despite the fact that the party who DID have an adjoining room with us had not checked in (nor had they requested the room they were in).
Then we discovered that there were 2 double beds in the room, even though we’d paid for Queens. The hotel staff maintained until the end that they were Queens, but since I have a double bed, and Cass has a Queen, that was clearly not the case.
Cass called 4 times on Wednesday night for more towels (there were 2 towels, plus the handtowels and washcloths available for 4 people), and extra pillows. We did not get those items until she called back Thursday morning and someone new answered the phone and talked to a supervisor.
The tub backed up, and was slow to drain… I deal with this at home, but I don’t pay nearly as much to stay in my apartment every night! There was no lid on the toilet seat– where the heck do you put stuff when you’re in the shower? I’d never been in a hotel like that before. The volume buttons on the TV remote didn’t work. Cass and I both paid $10 for 24 hours of wireless internet service that worked only when it wanted to. Oh yeah, and their breakfast buffet left quite a bit to be desired.
Nothing completely awful, but it adds up. It was still a great experience, but we definitely realized that you get what you pay for. The next time I’m in Vegas, I think I’d like to put up a little more money to stay some place nicer.











